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Customer service

Premier Announces Rebrand, Move to New Facility
Premier Announces Rebrand, Move to New Facility
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The changes reflect the next phase of operations at the large-format display supplier, ...

Q&A: Distributor Launches Creative Agency
Q&A: Distributor Launches Creative Agency
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Chris Faris of BOOST Promotions says the new entity adds expertise and efficiency.

Meet the New Boss: Gen Z, Millennials and The Next Era of Leaders

Millennials and Gen Z are starting to take...


St Regis Group Acquires Clearmount

The move unites two Canadian suppliers of ...


Spector & Co. Opens New Location to Serve More US Customers

The facility, near the Las Vegas Strip, wi...

A Deep-Dive on the State of Promo With Jeremy Lott
A Deep-Dive on the State of Promo With Jeremy Lott

The way Jeremy Lott sees it, the long-term prognosis for promo is exceptionally...

The Blueprint to Improving Promo’s Convoluted Order Process
The Blueprint to Improving Promo’s Convoluted Order Process
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Miscommunications, lack of updates, incomplete POs – no wonder ordering promos is a mes...

7 Steps to Developing Buyer Personas
7 Steps to Developing Buyer Personas
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Creating profiles of your ideal clients is critical for effective prospecting and closi...

Koozie Group Promotes Aaron Vollrath to Chief Experience Officer
Koozie Group Promotes Aaron Vollrath to Chief Experience Officer
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Vollrath has more than 20 years of customer service, sales and supply chain experience ...

4 Essentials for Generating High-Quality Sales Leads

Don’t spin your wheels on leads that won’t...


BEL Promo Announces Customer Service Promotions

The Florida supplier said the moves will h...


7 Strategies to Perfect Your Sales Pitch

Head into your next presentation confident...

6 Ways to Encourage Word-of-Mouth Marketing

It’s free and effective. Here’s how to ins...


5 Ways to Create Client Loyalty

In a crowded industry like promo, here are...


Augusta Sportswear Reports Progress Following Factory Fire

A blaze ripped through the apparel supplie...

Ask for More Referrals
Ask for More Referrals
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Data shows that recommendations from happy customers lead to more closed sales, but sal...

Build Your Personal Brand on Social Media
Build Your Personal Brand on Social Media
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Consumers feel more connected to a brand when executives and employees are active on so...

Improve Your Website
Improve Your Website
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A well-designed site is essential for your digital presence and business reputation.

Lifetime Brands Acquires S’well Bottle
Lifetime Brands Acquires S’well Bottle
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Phoenix-based Zing Manufacturing is the exclusive supplier of the retail brand to the p...

Stand Out From the Sales Competition
Stand Out From the Sales Competition
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In a crowded industry, it’s imperative that you differentiate yourself and the products...

EcoPlum Achieves B Corp Certification
EcoPlum Achieves B Corp Certification
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The distributor in New York City joins a growing list of certified socially conscious o...