Customer service

Premier Announces Rebrand, Move to New Facility

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The changes reflect the next phase of operations at the large-format display supplier, ...

Q&A: Distributor Launches Creative Agency

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Chris Faris of BOOST Promotions says the new entity adds expertise and efficiency.

Meet the New Boss: Gen Z, Millennials and The Next Era of Leaders

Millennials and Gen Z are starting to take...

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St Regis Group Acquires Clearmount

The move unites two Canadian suppliers of ...

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Spector & Co. Opens New Location to Serve More US Customers

The facility, near the Las Vegas Strip, wi...

  A Deep-Dive on the State of Promo With Jeremy Lott

The way Jeremy Lott sees it, the long-term prognosis for promo is exceptionally...

The Blueprint to Improving Promo’s Convoluted Order Process

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Miscommunications, lack of updates, incomplete POs – no wonder ordering promos is a mes...

7 Steps to Developing Buyer Personas

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Creating profiles of your ideal clients is critical for effective prospecting and closi...

Koozie Group Promotes Aaron Vollrath to Chief Experience Officer

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Vollrath has more than 20 years of customer service, sales and supply chain experience ...

4 Essentials for Generating High-Quality Sales Leads

Don’t spin your wheels on leads that won’t...

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BEL Promo Announces Customer Service Promotions

The Florida supplier said the moves will h...

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7 Strategies to Perfect Your Sales Pitch

Head into your next presentation confident...

6 Ways to Encourage Word-of-Mouth Marketing

It’s free and effective. Here’s how to ins...

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5 Ways to Create Client Loyalty

In a crowded industry like promo, here are...

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Augusta Sportswear Reports Progress Following Factory Fire

A blaze ripped through the apparel supplie...

Ask for More Referrals

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Data shows that recommendations from happy customers lead to more closed sales, but sal...

Build Your Personal Brand on Social Media

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Consumers feel more connected to a brand when executives and employees are active on so...

Improve Your Website

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A well-designed site is essential for your digital presence and business reputation.

Lifetime Brands Acquires S’well Bottle

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Phoenix-based Zing Manufacturing is the exclusive supplier of the retail brand to the p...

Stand Out From the Sales Competition

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In a crowded industry, it’s imperative that you differentiate yourself and the products...

EcoPlum Achieves B Corp Certification

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The distributor in New York City joins a growing list of certified socially conscious o...