Company Culture: Once management at Printable Promotions (asi/299458) made sure its team of 10 had the resources they needed to work from home at the start of COVID, they jumped into virtual fun, like happy hours and costume contests. “We wanted to make people comfortable,” says Operations Manager Stacie Long, who’s been with the company for nearly 25 years. “We talk to each other constantly. We text all the time. There’s trust and closeness. We legitimately like each other.”

6
Appearances on Best Places to Work

When team members have a concern, everyone works together toward a solution. “We treat each other with respect,” says Long. “I think a huge part of the current ‘anti-work’ movement is that people don’t always feel respected.”

The company fosters an environment of honest and open conversation, says Senior Sales Assistant Liz McCaffrey. “We’re also committed to work-life balance,” adds the 15-year veteran of Printable, who often shares photos of her pet goats to keep spirits up. “Everyone is very aware of each other’s personal situations. We want people to take the time they need, because we know that when we need them, they’ll be there for us.”

Among the distributor’s most popular perks are unlimited time off and paternity leave. “People shouldn’t have to worry,” says Long. “And unlimited time off is there when needed, no questions asked.” Their benefits bundle and culture seem to be working, as this is the company’s sixth appearance on the Best Places to Work list.

COVID Changes: Before the pandemic, Printable offered work-from-home as a consistent option. Every Tuesday, everyone was in the office, but otherwise, it was flexible. Management is planning to keep the hybrid format moving forward, which is especially appreciated by team members like McCaffrey, who recently moved to Virginia.

“We won’t all be in the office every single day,” says Long. “Nobody wants that. But we won’t be fully remote; fulfillment isn’t going away and we have people come in to help with those projects.”

Parting Tip: When times get challenging – like during the first months of the pandemic – foster an environment of respect and trust to find solutions. “We figured it out,” says Long. “At the beginning we were selling PPE and we knew the business wouldn’t be down forever. We’re growing through technology and efficiencies, working with new clients and diversifying with revenue streams like fulfillment. Through it all, people love the culture here.”