Tech accessories brand iWalk, in conjunction with the U.S. Consumer Product Safety Commission (CPSC), has recalled about 27,500 of its iWalk Magnetic Wireless Power Banks after lithium-ion batteries in the products ignited and burned at least 10 people.

Issued May 29, a recall notice from CPSC said that iWalk received 15 reports of the batteries catching fire. CPSC indicated affected models sold primarily online at iWalkMall.com, Amazon.com and other e-commerce websites from July 2021 through March 2024 for between $20 and $57.

The PowerGrip Slim (MXB008) and PowerGrip Mag (DBL6000M) were among the recalled iWalk Magnetic Wireless Power Banks.

At least a couple of promotional products suppliers, ACE Gifts Inc. (asi/30471) and Goldentop Gifts Corp. (asi/79532), had listed iWalk power banks on their websites.

A representative told ASI Media that Goldentop and Ace are under common ownership and noted that the suppliers are not authorized sellers or distributors of iWalk power banks. The firms recently discovered that “a few product listings referencing iWalk were mistakenly uploaded to our system,” the representative said. “This was an internal error.”

The listings referencing iWalk were shown as of the morning of May 30. However, the iWalk items appeared to have been removed from the sites as of early that afternoon eastern time.

“We have already taken steps to remove those listings immediately,” the representative told ASI Media. “We are not participating in the recall, as we have not sold or fulfilled any orders for the affected iWalk products.”

Any promotional products supplier or distributor that has carried or procured iWalk magnetic power banks from any source may want to look into the recall given potential hazards that federal product safety officials highlighted.

“The lithium-ion battery in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers,” CPSC said. “Consumers should immediately stop using the recalled power banks.”

According to CPSC, the branding “iWALK” is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices. iWalk sold them in a range of colors.

“All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank,” CPSC said. “Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen.”

The following models and serial numbers are involved in the recall:

Model: PowerGrip Slim (MXB008). Serial Numbers: GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396

Models: PowerGrip Mag (DBL6000M/DBL6000P). Serial Numbers: GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462

CPSC warned consumers to take care in how they dispose of the power banks/batteries, saying the tech accessories can’t simply be chucked into the trash or recycling, or put into used battery recycling boxes often found at retail and home improvement stores because lithium-ion batteries present a heightened fire risk.

“Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal,” CPSC said. “Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.”

U2O Global Co. Ltd., a China-based manufacturer, made the faulty power banks, according to CPSC.

Consumers with affected power banks can contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with “Recalled” written on the power bank in permanent marker to U2O Global by email at service@iwalk.net. People can also contact iWalk here.